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Helping Hands - Newcastle

CQC Rating Good

Home Care Agency Overview

  • Operated byHelping Hands
  • ManagerRebekah Chapman
  • Minimum age of care recipient18
  • Minimum Visit Time30 minutes

As a family-owned operation, nestled within the charming city of Newcastle, Helping Hands is your go-to provider for exceptional home care services. Their wide array of caregiving options is tailored to cater to your loved ones who wish to remain in the comfort of their own homes. Whether they require general housekeeping, meal preparation, personal care, mobility support, or any other specialised assistance, the dedicated team at Helping Hands is at their service, ensuring your loved ones receive the correct care they need. Helping Hands is dedicated to delivering expert, customizable assistance, addressing individual requirements to guarantee that your loved ones benefit from top-tier care.

Video from Helping Hands - Newcastle

Availability and Pricing at Helping Hands - Newcastle

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Domiciliary Care

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Live-in Care

Not supported

Overnight (Carer is asleep)

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Overnight (Carer is awake)

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Funding Types Accepted

  • Private
  • Local Authority
  • NHS

CQC Rating

  • goodOverall Rating
  • CQC Caring Rating -good
  • CQC Effective Rating -good
  • CQC Responsive Rating -good
  • CQC Safe Rating -good
  • CQC Well-led Rating -good
  • CQC Publication Date2023-07-19
Read CQC Report

Contract Durations

  • Fixed term
  • Ongoing

Domiciliary Minimum Commitment

  • Minimum Minutes Per Visit - 30 mins
  • Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

  • Admin Support
  • Companionship Social Interaction
  • Gardening
  • Housekeeping
  • Laundry
  • Meal Preparation
  • Pet Support
  • Shopping and Errands
  • Transportation

Personal Care

  • Bathroom Assistance
  • Continence Care
  • Drinking and Feeding
  • Oral Medication Support
  • Washing and Dressing

Moving & Handling

  • Hoisting
  • Sara Stedy
  • Transferring
  • Turning

Specialist Care Services

  • Alcohol Drug Misuse
  • Alzheimers
  • Cancer Care
  • Catheter Care
  • Challenging Behaviour
  • Dementia Early Stage
  • Dementia Late Stage
  • Intravenous Drugs
  • Learning Disability
  • Mental Health
  • PEG Feeding
  • Palliative Care
  • Parkinsons Disease
  • Physical Disability
  • Rehabilitation Post Surgery
  • Sensory Impairment
  • Stoma Care
  • Stroke
  • Wound Dressing

Home Care Services Provided

Types of Care at Home

  • Domiciliary Care
  • Live-in Care
  • Overnight (Carer is asleep)
  • Overnight (Carer is awake)

Local Areas Covered by Home Care Agency

Helping Hands - Newcastle provides care at home services in the Northern Ireland town of Newcastle and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

Frequently Asked Questions

Below are some of the most commonly asked questions about Helping Hands - Newcastle.

What is the CQC Rating of Helping Hands - Newcastle?

Helping Hands - Newcastle has been rated as good by the Care Quality Commission, the regulator of health and social care services.

What areas of Newcastle Upon Tyne does Helping Hands - Newcastle cover?

Helping Hands - Newcastle provides care at home services in the Northern Ireland town of Newcastle and nearby. Helping Hands is a leading care agency that offer nationwide care with dedicated carers available throughout the UK.

What types of home care services are available at Helping Hands - Newcastle?

Helping Hands - Newcastle offers Domiciliary Care, Overnight (Carer is asleep) and Overnight (Carer is awake).

Are all caregivers trained and qualified?

Yes, all of Helping Hands - Newcastle home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Helping Hands - Newcastle will work with you to find the best care at home option that suits your unique care needs and schedule.