Elderly Care > Lottie Home Care > Genuine Care

Home Care Agency Overview

Operated byGenuine Care
CQC Registration Date2011-08-22
CQC Last Inspection Date2019-04-26
ManagerEllie Black
Minimum age of care recipient18
Minimum Visit Time30 minutes
Time to arrange care1 day

Established in 2008, Genuine Care operates in the South East of England as a dedicated homecare provider, delivering exceptional Domiciliary, Overnight, and Live-in care services within the comfort of your home. The highly trained team is committed to enhancing the well-being and lives of those they serve, ensuring they experience an active and fulfilled life. With a person-centred approach to care, they prioritise providing assistance without compromise. Whether it's assistance with meal preparation, admin support or companionship, Genuine Care, aspire to make every aspect of your homecare experience seamless and enriching

Availability and Pricing at Genuine Care

Home Care partners provide different types of care depending on the postcode. Check your location with the postcode checker below.

Enter postcode to check available services

Domiciliary Care

Please enter your postcode

Live-in Care

Please enter your postcode

Overnight (Carer is asleep)

Please enter your postcode

Overnight (Carer is awake)

Please enter your postcode

Funding Types Accepted

Private
Local Authority
NHS

CQC Rating

outstandingOverall Rating
CQC Caring Rating -outstanding
CQC Effective Rating -good
CQC Responsive Rating -outstanding
CQC Safe Rating -good
CQC Well-led Rating -outstanding

CQC Publication Date2019-07-18

Read CQC Report

Contract Durations

Fixed term
Ongoing

Domiciliary Minimum Commitment

Minimum Minutes Per Visit - 30 mins
Minimum Weekly Hours - 0.5 hour

Home Care Specialisms

Companion Care & Household Support

Admin Support
Companionship Social Interaction
Gardening
Housekeeping
Laundry
Meal Preparation
Pet Support
Shopping and Errands
Transportation

Personal Care

Bathroom Assistance
Continence Care
Drinking and Feeding
Oral Medication Support
Washing and Dressing

Moving & Handling

Hoisting
Sara Stedy
Transferring
Turning

Specialist Care Services

Alcohol Drug Misuse
Alzheimers
Cancer Care
Catheter Care
Challenging Behaviour
Dementia Early Stage
Dementia Late Stage
Intravenous Drugs
Learning Disability
Mental Health
PEG Feeding
Palliative Care
Parkinsons Disease
Physical Disability
Rehabilitation Post Surgery
Sensory Impairment
Stoma Care
Stroke
Wound Dressing

Home Care Services Provided

Types of Care at Home

Domiciliary Care
Live-in Care
Overnight (Carer is asleep)
Overnight (Carer is awake)

Local Areas Covered by Home Care Agency

Genuine Care provides care at home services in Kent, Surrey and across across the city of London. They offer compassionate support with dedicated caregivers available locally.

Frequently Asked Questions

Below are some of the most commonly asked questions about Genuine Care.

What is the CQC Rating of Genuine Care?

Genuine Care has been rated as outstanding by the Care Quality Commission, the regulator of health and social care services.

What areas of Edenbridge does Genuine Care cover?

Genuine Care provides care at home services in Kent, Surrey and across across the city of London. They offer compassionate support with dedicated caregivers available locally.

What types of home care services are available at Genuine Care?

Genuine Care offers Domiciliary Care, Live-in Care, Overnight (Carer is asleep) and Overnight (Carer is awake).

Are all caregivers trained and qualified?

Yes, all of Genuine Care home carers are given specialised training and support to offer the highest quality of care for your unique requirements.

Can I choose the schedule of my home care visits?

Yes, Genuine Care will work with you to find the best care at home option that suits your unique care needs and schedule.