Carer’s Allowance is the main benefit that carers can receive. If you’re looking after someone for 35 hours a week or more, you may be eligible.
However, there are a few other conditions to be aware of that can affect your eligibility.
Here, we’ve covered everything you need to know about Carer’s Allowance, including how it works, how to claim it and what to do if you receive any other benefits.
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Carer’s Allowance is a benefit for people who are providing regular and substantial care to somebody who isn’t able to look after themselves on a daily basis. If you’re caring for a family member or someone else, you may be eligible for additional financial support.
Carer’s Allowance is a taxable benefit that forms part of your taxable income. This is known as the main benefit for carers. If you look after a loved one or somebody else for 35 hours a week or more then you may be eligible.
Carer’s Allowance is paid at a standard rate for the person making the claim. For 2022/23, Carer’s Allowance is currently paid at £69.70 a week.
You can check the current rate of Carer’s Allowance on GOV.UK.
This carer benefit isn’t based on your income and capital (or that of any partner). This also means that there’s no cap on how much you can earn from work while still being entitled to Carer’s Allowance.
Though this benefit is taxable, you’ll only have to pay tax if you have other sources of taxable income, such as occupational or personal pensions, or other part-time earnings that take you over the tax-paying threshold (up to £12,570) when combined with what you get for Carer’s Allowance. On its own, Carer’s Allowance is below this threshold.
Carer’s Allowance is normally paid directly into a bank account, building society or Post Office card account. If you aren’t able to open or manage an account then the Department for Work and Pensions will pay you using the Payment Exception Service.
You can choose to be paid weekly in advance or every four weeks.
As long as you’re eligible, you’ll continue receiving Carer’s Allowance.
It’s important to be aware that not every carer can claim this benefit. You can learn more here about how to become a carer.
If you meet these conditions but already receive certain benefits (such as State Pension) then the amount of Carer’s Allowance you’re entitled to could be affected.
These 35 hours can be at any time of the day or night. For Carer’s Allowance, a week runs from Sunday to Saturday. You can’t average out your hours over several weeks, and you can’t add together time spent caring for multiple people.
While you can’t make a claim by phone, if you need help then we’d recommend contacting the Carer’s Allowance Unit. Their telephone number is 0800 731 0297.
If you become aware of a change that might affect the amount of Carer’s Allowance you can get (or whether you’re still eligible) then you should let the Department for Work and Pensions know as soon as possible.
This change might increase your payment and you may miss out on extra money as a result if you let the Department for Work and Pensions know too late.
If you think a change might reduce your payment then you should also let the Department for Work and Pensions know. If you tell them too late then you may be paid too much and have to pay back any benefits you’ve claimed.
Your claim can be backdated for up to three months if eligible. You don’t have to offer a reason why you’re claiming late.
If the person you care for has recently been awarded a qualifying benefit, try to claim Carer’s Allowance within three months of this award. Doing this will mean your Carer’s Allowance can be backdated to when they started their claim for the qualifying benefit - even if this was more than three months ago.
When applying, request for your Carer’s Allowance to be backdated. You should ask for this on the claim form where it states “When do you want your Carer’s Allowance to start?”
If you disagree with a decision that’s been made about your Carer’s Allowance claim, you can ask for it to be looked at again. This is known as a mandatory reconsideration. If you still disagree with the further decision then you can appeal to an independent tribunal.
A reason you may disagree with the decision is if you believe incorrect information has been used. You may disagree with the decision if you think you’re getting the wrong amount or if you’ve been refused Carers Allowance support.
Time limits are strict - you’ll usually be given one month to dispute a decision - so it’s really important that you quickly seek advice and take action.
If you’re unhappy with the service you’ve received from your local benefits office or the Department for Work and Pensions, you can complain. This may be down to errors, delays, rudeness or difficulty when trying to get in touch with them. You can do this regardless of whether or not you also want to challenge a decision.
There are a variety of other benefits that carers may be entitled to, depending on individual circumstances and any other benefits you're already receiving.
We’ve gone through the most common benefits below:
This National Insurance credit fills up gaps in your National Insurance record. Receiving Carer’s Credit allows you to take on caring responsibilities, without affecting your ability to qualify for State Pension.
Even if you don’t qualify for Carer’s Allowance (or the Carer’s Element of Universal Credit), you may be able to claim Carer’s Credit, where entitlement to the State Pension can be built up by providing care for 20 hours a week or more.
To apply, download the Carer’s Credit claim form.
This is extra money for pensioners to bring their weekly income up to a certain amount.
This benefit can be claimed once you’ve reached State Pension age and is separate from your State Pension itself.
If you live with a partner, you’ll only be able to claim Pension Credit if you’ve both reached State Pension age.
One in three people who are entitled to Pension Credit don’t claim it, so if you think you may be eligible then be sure to check.
Apply for Pension Credit here.
To be eligible for a Carer Premium, you must spend at least 35 hours per week caring for someone. If a Carer Premium is received on top of other benefits it will amount to £38.85 weekly. If you claim Universal Credit then this premium is instead paid monthly at £168.35.
To find out if you’re eligible for Carer Premium or to start receiving it, enquire at your local Jobcentre Plus or Jobs and Benefits Office. However, if you qualify then this payment will normally be automatically added to your benefit.
If you have a sudden change to your finances or an unexpected situation arises while receiving certain benefits or when on a very low income, you may be able to get some help in the form of local welfare assistance. There are no set guidelines for this and it varies for each local authority across the UK.
Find your local council to see what help they can provide.
Learn more about the Scottish Welfare Fund on the mygov.scot website.
Learn more about the Discretionary Assistance Fund on the Welsh Government website.
Learn more about the Social Fund on the nidirect website.
If you’re aged 16 to 18 and live in Scotland, you may also be able to apply for a Young Carer Grant of £326.65 a year. This new scheme started on 21st October 2019 for young carers who spend an average of 16 hours caring for people who have received a disability benefit for a minimum of three months.
You can receive this grant alongside Carer’s Allowance if you meet the criteria for both.
You can apply for a Young Carer Grant through mygov.scot.
There’s also an extra benefit for people living in Scotland who get Carer’s Allowance on a particular date - the Carer’s Allowance Supplement. If you’re already receiving Carer’s Allowance on the relevant dates then you’ll automatically get these payments.
Payment Date | Amount | Eligibility Date |
---|---|---|
From June 2022 | £245.70 | You’ll get this payment if you’re receiving Carer’s Allowance on 11th April 2022 |
December 2022 | £245.70 | You’ll get this payment if you’re receiving Carer’s Allowance on 10th October 2022 |
If your Carer’s Allowance is either the same as or less than the other benefit, you’ll get the other benefit instead of Carer’s Allowance.
If the other benefit is less than your Carer’s Allowance, you’ll get the other benefit and the balance of your Carer’s Allowance on top.
These types of benefits are known as ‘means-tested benefits’. Carer’s Allowance counts as income when these benefits are worked out.
If you’re eligible for Carer’s Allowance - regardless of whether or not you’ve applied for it - you’ll receive an extra amount of Universal Credit known as a ‘carer’ element.
So if someone else also cares for the same person as you, only one of you can claim Carer’s Allowance.
If you want to get Carer’s Allowance then you should speak to the other carer about changing their benefits. If they don’t want to do that then you can still apply for Carer’s Allowance. In this case, the Department for Work and Pensions will decide who should receive the benefit.
If your pension is £69.70 a week or more, you won’t get a Carer’s Allowance payment. Instead, your Pension Credit payments will increase.
If your pension is less than £69.70 a week, you’ll get a Carer’s Allowance payment to make up the difference.
As long as you spend at least 35 hours in your caring role, you can work and get Carer’s Allowance. So in theory, there’s no limit to the number of hours you can work professionally while still being eligible.
You can get support for yourself or the person you care for from your employer, local councils and other organisations.
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